Photographer Booking
Service Policies
Videography Services exist to provide high quality videographic support to all faculties and departments within the University. We strive to be professional, punctual and to adhere to strict turnaround times so that our clients receive quality video material within a limited waiting period in order to promote their content on any internal or external platform. To maintain an ongoing and acceptable quality of service, some policies are in place to ensure that a mutual understanding exists between ourselves and our clients.
| 1. | THE BOOKING PROCESS | ||
| No videos will be taken unless an online booking form has been completed by the client and accepted by a videographer. | |||
| 2. | POLICIES | ||
| 2.1 | Videography Services operate on a strict ‘first come, first served’ basis. It is the responsibility of the client to ensure that booking requests are made as soon as events have been planned in order to maximise the odds of a videographer being available. | ||
| 2.2 | For event bookings, we only produce news packaged videos of less than five minutes to be used on the Web. | ||
| 2.3 | Clients have to book the videographer an hour before the event starts for setup purposes. | ||
| 2.4 | Live streaming will be at Strategic Communications’ discretion. | ||
| 2.5 | Videos of events that do not directly serve the purpose of marketing the University or its activities will only be taken at the discretion of the videographer and Strategic Communications. | ||
| 3. | ACCESS TO VIDEOS | ||
| Upon the completion of a project, the video will be posted on YouTube and/or shared with the client directly. The turnaround time for the completion of any video project is 72 hours. | |||
| 4. | STORAGE OF VIDEOS | ||
| Videos will be stored on YouTube. Under no circumstances can any videos be sold to any party without the written consent of Videography Services. | |||
| 5. | COST OF SERVICE | ||
| Our services are free of charge to all UJ staff members as long as their events take place on UJ property and during business hours (08:00 to 16:30). Standard AA-rates will apply for transport to off-campus events. For after hours events, an overtime fee will be applicable and will be charged as ‘time away from home’, thus including travel time to and from the event. | |||
| Overtime rates are as follows: | |||
| 5.1 | Monday to Thursday: R220 per hour | ||
| 5.2 | Fridays, Saturdays and eves of public holidays: R320 per hour | ||
| 5.3 | Sundays and public holidays: R420 per hour | ||
